We Don’t Compete on Price; We Compete on Quality

Our prices are driven by the material costs – higher grade timber, stainless steel components, commercial quality long-lasting canopy and screens.

• Changing to cheaper-priced materials would translate into a low-quality, short-life product.
• We believe in long-lasting quality.

Our products that we designed here, with a 5-Year Guarantee, a 100mph Stormproof guarantee, have a 20-Year Design Life.

Simply, quality costs, so quality lasts.

Our gazebos are free delivery to most of the UK. 

Delivery to postcodes: DD, PH6, PH8-12, FK18-21, TR: £55.00   

Delivery to: The Highlands, UK Islands, Northern Ireland, Ireland & Europe, please check with us – 01653 695 285.

Our Gazebo’s come with all the fixtures and fittings you will require and all holes are predrilled to make assembly even easier.

Short answer in our 16 years’ experience, is a non-issue for you, so don’t worry.

Planning permission for our gazebos is not usually required, even in defined Areas of Outstanding Natural Beauty. A White Pavilion Garden Gazebo is viewed as being similar to a greenhouse or garden shed. If you are unsure and want some advice, contact us at 01653 695 285.

• The photo above shows our Tuscany 3m x 3m x 2.8m standard height gazebo, installed on 2-step timber decking and installed within 2 metres of the boundary and over 2.50 metres height – location Gerrards Cross, London.

Because of its location, within 2 metres of a boundary, it was outside the automatically approved permitted development rules. i.e. over the 2.50 metre height rule and closer than 2 metres to the boundary fence. After a ‘moan’ from a neighbour, the Planners visited. They liked it and gave their approval.

• The photo above shows our Provence 3m x 4m x 2.8m standard height gazebo, installed within 2 metres of the boundary and over 2.50 metres height. The Planners visited and gave their approval – location York.

Check out our website photos, and you will see that most of our customers placed their gazebo within 2 metres of the boundary fence. They did not apply for specific planning approval. They did not seek a neighbour’s permission.

Siting your gazebo, with the nearest leg, 2 metres or more from the boundary, is within your automatically approved permitted development rules, so it does not require any specific planning application.

Our customers believe that if it ever becomes a planning concern, they will apply retrospectively and get it. In our customers’ experience, the planners always give their approval on those extremely rare occasions, as seen in the examples above.

A word of advice. You do not need your neighbour’s permission to relax and enjoy your garden with one of our gazebos. It’s your garden, so it’s your choice. Our 2,500 customers know that a neighbour’s approval before installation is not required. So legally, you have rights to enjoy your garden without interference.

Over the last 16 years and 2,500 sales, we have never had a planning refusal because the gazebo is sited too close to a boundary. Look at the images on our website; you will see most are sited closer than 2m to the boundary fence. None of them has had planning issues.

Our guarantee applies to the original purchaser and gives total confidence to our customers. Our 5 Year Guarantee assures you that we will replace any item that fails to perform to its original manufactured standard. We source only the highest quality parts. We will replace the faulty item without charge. Delivery costs to areas outside the mainland UK will apply. Please note that electrical items and the transparent panel’s sections in the screens & canopy carry the manufacturer’s 12-month guarantee.

White Pavilion reserves the right to substitute the failed product with a similar product if the item, model, or colour is no longer available. Any replacement will be for the failed product only, but only where compatible parts are still available. The original warranty period is not extended in the event of a repair or replacement.

In the event of a claim, the customers’ responsibility is to contact White Pavilion Gazebos at info@whitepaviliongazebos.co.uk and supply a copy of proof of purchase. Any claim must be in writing.

We are confident that our gazebos will give you many, many years of service.

We need total customer satisfaction. Subject to your statutory rights under the Consumer Protection (Distance Selling) Regulations 2000, any amendments are not affected by our terms and conditions.

No we don’t have a showroom, you can check out an extensive gallery of images on our Gazebo Ideas page.